Answers by voice or text
On every channel you already use. Bear AI picks up where your help articles give up.
Some clients would rather say it than type it. Bear takes both in the widget and answers the same way.
The question is always in the other inbox. Bear watches every channel and answers where your client wrote.
Some questions are really tasks. Rather than telling your client where to click, Bear clicks it for them.
A chatbot repeats your help center pages. Beardesk answers the question behind them.
| Client satisfaction | |
|---|---|
| Help center | 1× |
| Chatbots | 4× |
| Beardesk | 10× |
Founders and support staff who have stopped answering the same question twice.
Marcus Hale
Head of Client Support, menswear
Our help centre was never the problem. Nobody read it. Bear reads it for them and answers in their own words, which no article ever managed.
Tobias Lang
Support Operations Lead, B2B software
It knows which page someone is stuck on. That one thing took out most of the back and forth about where to click.
Priya Raman
Founder, online plant nursery
I used to answer the same three questions before my first coffee. Now I read the threads afterwards and mostly agree with what Bear said.
Daniel Ferreira
Head of Growth, subscription coffee
Voice was the surprise. A lot of them would rather talk than type, and those transcripts read better than our old chat logs.
Ryan Whitaker
Founder, outdoor gear
Order lookups used to be a copy-paste job for whoever was online. Bear pulls the order into the conversation itself.
Naomi Cole
Support Lead, fintech
Connecting our channels was the part I expected to hate. It took an afternoon, and the messaging apps were ten minutes of it.
Callum Reid
Client Experience Manager, beauty retail
People message us at eleven at night and get a real answer at eleven at night. That used to be a queue for the morning.
Sofia Marchetti
Operations Lead, home furnishings
Bear walks them through the return instead of sending a link to the policy. My team picks up the ones that genuinely need a person.
Adrian Voss
Head of Service, electronics
Everything lands in one inbox, so when someone on my team steps in they have the whole conversation already in front of them.
20,000+ bearpilled
Full access for a week. It takes a card, and you can cancel whenever you like.
Solo
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billed monthly
billed annually · $468
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Business
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billed annually · $1908
Enterprise
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Everything that comes up before someone commits, answered without hedging.
Whatever language your client writes in. Your website can be in one language and Bear will still answer someone who writes to you in another.
It says so instead of inventing something, and passes the conversation to your team. Whoever picks it up can read everything said so far.
Every conversation sits in your inbox to read back. If Bear gets something wrong, you update its knowledge base and it answers the correct way next time.
It depends on the channel. The website widget is one snippet to paste. Other channels mean connecting the account they belong to, and our support team will do any of it with you.
No, all plans start with a free trial instead, so you can put Bear in front of real clients before you pay, and nothing is charged if you cancel before your trial is over.
Bear stops writing new replies and those conversations go to your team inbox, so nobody waits. Nothing bills on top. If you run out most months, upgrade the plan.
No, we do not offer refunds. You can cancel any time and keep beardesk until the term you paid for is over. The free trial is there so you can be sure first.
No. Your conversations are never used to train any model, ours or anyone else’s, and we never sell them. The AI providers that generate Bear’s replies see the message only to answer it, under terms that forbid anything more.
